Free return policy
Please make sure you have read our guidelines on returns.
Please prevent damage to and contamination of the goods. Please return the goods, if possible, in the original packaging with all accessories and all packaging components. If necessary, please use protective outer packaging. If you are no longer in possession of the original packaging, please use suitable packaging, providing adequate protection against potential transport damage.
Please note that you may not return items which were not purchased from the reisenthel online shop. In this case, please contact the shop where you purchased your reisenthel product.
Request your return label quickly and easily.
What do you have to do?
1. First select your country
2. Click „next“
3. Open and print the PDF
4. Attach the return label to your package
5. Drop your package off at your post office or packing station
Please note: The DHL return label is only valid for returns to reisenthel.
Country not found?
Please contact the reisenthel customer service.
For order cancellations, please inform us (Reisenthel Accessoires GmbH & Co. KG, Zeppelinstr. 4, 82205, Gilching, Germany, Phone: +49 8105 9073206, Fax: +49 8105 77292-920, E-Mail: firstname.lastname@example.org) of your decision to cancel in a clear statement.
You can find more information here.