Do you have a question that could not be answered in the FAQ/Help section? No problem. Our customer service is available for you Monday to Thursday from 9-16:30 and Friday from 9-14. For us to offer an efficient customer service please use the contact form or send us an email. This ensures that we can follow up all customer service requests in the best possible way.
We do not offer customer service via phone, since for most of the requests we need information such as pictures or order IDs. We do our best to answer within 24h (on working days). During peak seasons the replies can take longer but please be aware that we will do our very best and you will get a timely answer.